I knew the "organization chart" definition even before the company was created, but I realized its true value only after the company surpassed the mark of 60 employees. Before that I had time to talk to each employee during a week, I knew what was happening in the projects, and personally took part in solving the emerging problems.
After some time, I got my mind set on that my working day started at 9-10 a.m., and ended at 10-11 p.m. At the same time, far from everything that had been planned was done. At this stage, we began to formalize processes and relationships. The problem to solve was simple - every employee should know who he was working with, who was his team lead, whom to contact for any issues. As a result, in addition to describing the technical and administrative processes, we have built the organization chart.
The current organization chart represents its fourth iteration. We always notice mistakes and make changes, striving for one goal - the company productivity. I'd like to clarify one thing: there is no organization chart that would satisfy most organizations, as this chart is highly dependent on the type of organization's activities, technologies, employees and, even, location (country).
Required properties of the organization chart, which I considered for KeepSolid:
We made the organization chart and...? No, we did not just save the picture on the computer's hard drive, but put it in a prominent place. It's very important that every member of the company can refer to it when needed. It is worth mentioning that this document cannot be executed just once for the whole company life (if the company, of course, evolves) and requires modifications when new items or activity areas appear. I already see the following changes that we have to do: the current organization chart suits us for the management of one office. The opening of new offices in other regions will require the allocation of some employees to a separate management unit, and the structures of each office must be linked to one leader in each office.